Privacy Policy

Last Updated: May 26, 2025

At astrora, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website astrora.online and use our services.

1. Information We Collect

1.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

Register for an account
Enroll in workshops or courses
Subscribe to our newsletter
Contact us via email or phone
Fill out forms on our website

This information may include:

Full name
Email address
Phone number
Billing and payment information
Professional background and experience level
Workshop preferences and interests

1.2 Automatically Collected Information

When you access our website, we may automatically collect certain information, including:

IP address
Browser type and version
Operating system
Referring website addresses
Pages viewed and time spent on pages
Access times and dates
Device information

1.3 Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to enhance your experience, analyze usage patterns, and deliver personalized content. You can control cookie preferences through your browser settings.

2. How We Use Your Information

We use the collected information for the following purposes:

To provide, operate, and maintain our services
To process workshop registrations and payments
To communicate with you about courses, updates, and administrative matters
To send promotional materials and marketing communications (with your consent)
To improve our website functionality and user experience
To analyze usage patterns and trends
To detect, prevent, and address technical issues or security threats
To comply with legal obligations
To personalize your learning experience

3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

3.1 Service Providers

We may share information with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you, including:

Payment processors
Email service providers
Cloud hosting providers
Analytics services
Customer support tools

3.2 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities, including to meet law enforcement requirements.

3.3 Business Transfers

In the event of a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of that transaction.

3.4 With Your Consent

We may share your information for any other purpose with your explicit consent.

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

Encryption of data in transit and at rest
Regular security assessments
Access controls and authentication procedures
Secure payment processing systems
Employee training on data protection

However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When information is no longer needed, we will securely delete or anonymize it.

6. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

6.1 Access and Portability

You have the right to request access to the personal information we hold about you and to receive a copy of that information in a structured, commonly used format.

6.2 Correction

You may request that we correct inaccurate or incomplete personal information.

6.3 Deletion

You may request that we delete your personal information, subject to certain legal exceptions.

6.4 Objection and Restriction

You may object to or request restriction of certain processing activities involving your personal information.

6.5 Marketing Communications

You may opt out of receiving marketing communications at any time by using the unsubscribe link in our emails or contacting us directly.

6.6 Cookie Preferences

You can manage cookie preferences through your browser settings or our cookie consent tool.

To exercise any of these rights, please contact us at info@astrora.online or +441514402740.

7. Third-Party Links

Our website may contain links to third-party websites, plugins, and applications. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

8. Children's Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child without parental consent, we will take steps to delete that information promptly.

9. International Data Transfers

Your information may be transferred to and maintained on servers located outside of your country of residence, where data protection laws may differ. By using our services, you consent to the transfer of your information to these locations. We take appropriate measures to ensure your information receives adequate protection.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the updated policy on our website with a new "Last Updated" date. Your continued use of our services after changes are posted constitutes acceptance of the updated policy.

11. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

astrora
18 Fleshmarket Cl
Edinburgh EH1 1BX
United Kingdom

Email: info@astrora.online
Phone: +441514402740
Signal: https://signal.me/#p/+441514402740

12. Consent

By using our website and services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and disclosure of your information as described herein.